1.Ünite Philosophy and Concepts of Quality Management
2.Ünite Quality Management, Ethics, and Corporate Social Responsibil
3.Ünite Leadership and Quality Culture
4.Ünite Human Resource Management and Quality
5.Ünite Quality Standards, Accreditation and Self-Evaluation Models
6.Ünite Statistical Process Control
7.Ünite Continuous Improvement and Lean Quality Management
8.Ünite Change Management and Implementation of Total Quality Management